Flexible pricing options for your game backend platform, from indie projects
to AAA studio teams, and everything in between.
A battle-tested and extensible game backend supporting cross-platform accounts, matchmaking, in-game store, analytics, and more.
Get a comprehensive view of game health by combining crash reporting, playtesting, build distribution, and performance profiling into one toolbox.
Services also included:
at $0.0065
per Active Users per Hour
at $0.0044
per Active Users per Hour
at $0.0022
per Active Users per Hour
$2,499 minimum per premium production environment
One of our core values is to align ourselves with our customer's success. MAU often counts (and charges) for any sudden influx of one-off players that don't stick around. We instead only want to charge for players that are actively engaging with the game. Player hours are calculated by counting how many unique active users (user creation and management, lobby and social, storage, etc) there are in one hour.
The development environment is an environment for game developers to experiment with various AGS features and test the AGS backend integration with their game. It's designed for titles currently being developed and not optimized for handling a large number of players or high traffic. The production environment on the other hand is designed to handle a much larger number of concurrent users. The production environment can handle tens, hundreds, or even millions of concurrent users, depending on the size and scope of the game.
Starter is the free to use (up to 50,000 player hours per month or 1 Million accounts) shared cloud environment of the AccelByte Gaming Services (AGS) platform that allows developers to Build, Test, and Launch their games with access to all of our Core services. AGS Premium (including Standard, Professional and Enterprise tiers) is a hosted, single-tenant solution with access to dedicated LiveOps and Developer support in addition to customisation options; AGS Premium can scale without limit.
Starter is designed to enable easy migration to a single tenant environment. This keeps open the option to upgrade to the complete AGS solution - and all the associated dedicated LiveOps support - at any time when your title starts to scale up!
Grab your free account - no credit card required
Mix and match two user types:
Standard users (free) with ability to download/ upload builds and participate in organized playtests.
Power users (starting at $60/seat/month) Admin powers to group builds, control access, and review detailed crash metrics.
100 GB of free data transfer per month and additional volume starting at $0.102/GB.
3 TB of free storage. Additional storage available starting at $0.023/GB.
Developer Support & Ops
$1,500/title/month
Enterprise Support Plan
$4,999/title/month
Access all ADT capabilities (including build distribution, crash reporting, play testing, and performance profiling), and support PS5, XBox X/S, PS4, XBoxOne, Linux and Windows.
All studios using ADT are granted 100GB of free monthly data transfer into or out of S3/ CloudFront (e.g., builds assets/ executables, PDB, symbol, minidumps).
If you exceed that data transfer limit, don’t worry, any additional data volume will be processed on-demand and charged based on a tiered pricing system with volume discounting.
We offer volume discounts for large studios exceeding our pricing plans.
| First 10 TB | Next 40 TB | Next 100 TB | Next 350 TB |
|---|---|---|---|
| $0.102 | $0.096 | $0.072 | $0.048 |
All studios using ADT are granted 3 TB of free data storage. Additional storage available starting at $0.023/GB.
Mix and match any number of standard and power user seats based on your team size and organization.
Free unlimited seats
Download builds and participate in organized playtests for internal (studio) and external users (publisher, QA, user research).
$60/seat/month
Admin privileges to organize builds and playtests with controls around who has access to what and review detailed Build Health with crash reporting and performance monitoring tools
Capabilities:
Additional Capabilities:
We offer comprehensive IP protection and security solutions for global studios.
Starter
FreeStart Now |
Standard
$4,500 |
Professional
$7,500 |
Enterprise
Negotiated |
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| What’s Included? | ||||
| Provisioning | Namespace in shared Cloud | 1x Dedicated Environment | 1x Dedicated Environment | 1x Dedicated Environment |
| Production SLA | 99.9% | 99.9% | 99.9% | 99.9% |
| Web Portal Support (24/5) |
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| LiveOps Monitoring (24/7) |
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| Account Manager (AM) |
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Dedicated AM | Dedicated AM | Dedicated AM |
| Technical Producer (TP) |
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Access to Pool of TPs | Dedicated TP | Dedicated TP |
| Onboarding Support |
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| Bi/Weekly Status Updates (e.g., milestones and issue tracking) |
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| Comprehensive Launch Readiness Review |
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| Launch Weekend "War Room" Coverage |
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1x Event a Year | 2x Events a Year | 2x Events a Year |
| Architectural Guidance |
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| Priority queue for Customer Service |
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| Private Slack Channel |
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| Ad-hoc Product Workshops/ Roadmap Sessions |
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| Source Code Access |
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| Support for BYO Hosting |
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| Support SLA - Development Response Time (24/5) | ||||
| Support questions | Community Forums | TTA: < 1 hour Updates < 8 hrs |
TTA: < 1 hour; Updates < 4 hrs |
TTA: < 1 hour; Updates < 4 hrs |
| Service request | |
TTA: < 1 hour; Updates < 24 hrs |
TTA: < 1 hour; Updates < 12 hrs |
TTA: < 1 hour; Updates < 12 hrs |
| Support SLA - Production Environment Response Time (24/7) | ||||
| Sev 1 |
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TTA: < 15 min; Updates < 30 min |
TTA: < 15 min; Updates < 30 min |
TTA: < 15 min; Updates < 30 min |
| Sev 2 |
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TTA: < 1 hr; Updates < 2 hr |
TTA: < 30 min; Updates < 1 hr |
TTA: < 30 min; Updates < 1 hr |
| Sev 3 |
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TTA: < 12 hr; Updates < 24 hr |
TTA: < 1 hr; Updates < 12 hr |
TTA: < 1 hr; Updates < 12 hr |
| Sev 4 |
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TTA: < 24 hr; Updates best effort |
TTA: < 24 hr; Updates best effort |
TTA: < 24 hr; Updates best effort |
Support Plan
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Standard SupportPrivate Cloud |
Enterprise SupportPrivate Cloud |
| Features | ||
| Pricing | Included in AB Premium | $4,999 / month |
| Email/Web Portal Support |
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| 24/7 LiveOps Monitoring |
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| Onboarding Support |
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| Weekly Status Update |
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| Comprehensive Launch Readiness Review |
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| Development Response Time | Next Business Day | 4-hour SLA |
| Live Environment Response Time |
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| Access to Technical Producer | Pool of Technical Producers to provide proactive guidance | Dedicated Technical Producer to proactively monitor your environment and coordinate access to AccelByte experts |
| Frequency of Interaction with Developer Partner Manager | Quarterly business review | Weekly/bi-weekly |
| Architectural Guidance | N/A | Consultative reviews |
| Priority Queue for Customer Service |
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| Private Slack Channel |
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| Launch Weekend "War Room" Coverage |
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| Proactive Key Event Management (e.g., holiday readiness) |
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